THE IMPACT OF EMAIL USAGE ON JOB SATISFACTION
Keywords:
Communication, Email, Job Satisfaction, PLS based SEMAbstract
Communication through email is becoming common at workplace. It affects employees' attitudes positively or negatively. Therefore, this study aims to investigate the relationship between communication through email and employees' job satisfaction. The sample has been chosen from the ministry of education in Oman as it adopted a new policy which is using email for communication among all employees instead of paper based documents. PLS based SEM has been used to analyze the data and the results revealed a significant positive relationship between email usage and employees' job satisfaction. Limitations and implications of the study have been discussed.
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