EXAMINING A THEORY OF PLANNED BEHAVIOR (TPB) AND TECHNOLOGY ACCEPTANCE MODEL (TAM) IN INTERNETPURCHASING USING STRUCTURAL EQUATION MODELING
Keywords:
Structural Equation Modeling, TPB, TAM, Internet Purchasing BehaviorAbstract
Internet purchasing has been predicted to escalate with the increase of internet users around the globe. In line with the increase of users, it has been estimated that e-commerce spending would also amplify. In spite of the world internet potential, actual number of internet users who purchased online has declined. Thus, our study intends to investigate the drivers of internet purchasing based on the integration of theory of planned behavior (TPB) and technology acceptance model (TAM). By integrating TPB and TAM, this study examines the relationships between attitude, subjective norm, perceived behavior control, perceived usefulness and perceived ease of use toward intention and internet purchasing behavior. Data were collected from 304 university students via questionnaires. The analysis produced four structural models: hypothesized, re-specified, TPB competing and TAM competing models. It shows that hypothesized model created four significant direct impacts, re-specified model found three significant direct impacts, TPB competing model supported three direct impacts and TAM competing model supported four direct impacts. It seems that the direct impact of subjective norms on intention was consistently significant across three models namely, hypothesized, re-specified and TPB competing models. Conversely, the path from attitude to intention was consistently insignificant across the same three models. Other direct paths reveal inconsistent relationships between differing structural models. For mediating effects of intention on each hypothesized paths, we found two partial mediating effects of intention. The first effect was the partial mediating effects of intention on the relationship between attitude and behavior in TPB competing model. The second was the partial mediating effect of intention on the relationship between perceived usefulness and behavior in TAM. Mediating effects were not substantiated in hypothesized and revised model. Lastly, among the four structural models, revised model achieved the highest SMC (R2), explaining 62.9% variance in internet purchasing behavior, followed by Theory of Planned Behavior (TPB) and Technology Acceptance model (TAM). According, hypothesized model obtained the lowest R2 of 55% variance in internet purchasing behavior. The findings are discussed in the context of the internet purchasing behavior and intention in Malaysia.
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