A COMPARATIVE STUDY ON THE CONCEPTUAL AND CONTEXTUAL PERCEPTION ABOUT CSF FOR ERP ADOPTION IN THE SMES
Keywords:
ERP, SMEs, CSFs, Perception, planning, acquisition, implementation, usage & percolation, extensionAbstract
This paper presents the approach, analysis and findings of a pilot study conducted for ERP Adoption in select Small and Medium Enterprises (SMEs) in India. A set of CSFs that were identified from previous research studies conducted all over the world on ERP for SMEs were categorized into different phases of ERP Adoption viz., planning, acquisition, implementation, usage and percolation and extension. These were ranked by the authors in their previous study. This conceptual ranking was then compared in a real-life context in India. Five SMEs were selected as a pilot study wherein the respondents’ ranking on the same CSFs was compared with the authors’ ranking to bring out the similarities and differences in the perceptions. The five SMEs were operating in the automobile-component industry in India and is a pilot project conducted as a part of the on-going research.
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