IMPACT OF MOBILE NUMBER PORTABILITY ON MOBILE USERS SWITCHOVER BEHAVIOR-INDIAN MOBILE MARKET
Main Article Content
Abstract
Mobile number portability permits to a mobile subscriber to switch operators without changing his/her telephone number. This research paper describes that Impact of Mobile Number Portability on Mobile Users Switch over Behavior-Indian Mobile Market. Mobile number portability is now a crucial issue for mobile service providers. The most challenging job for the present day is that retain existing mobile customers. The mobile operator’s ability to retain its customer has a direct impact on its profitability and effectiveness. Losing a customer will affect the mobile operators in terms of cost.
Downloads
Article Details
References
Gans, J.S. and S.P. King (2000), Mobile network competition, customer ignorance and fixed-to-mobile
call prices, Information Economics and Policy 12, 301-327.
Gans, J.S., King, S.P. and G. Woodbridge (2001), Numbers to the people: Regulation, ownership, and
local number portability, Information Economics and Policy 13, 167-180.
Haucap, J. (2003), Telephone number allocation: A property rights approach, European Journal of Law
and Economics 15, 91-109.
INTUG (2003), Mobile Number Portability, International Telecommunications User Group (INTUG):
[www.intug.net/mnp].
NERA/Smith (1998), Feasibility Study & Cost Benefit Analysis of Number Portability for Mobile
Services in Hong Kong, Final Report to OFTA, NERA/Smith: London, May 1998.
Oftel (1997), Economic Evaluation of Number Portability in the UK Mobile Telephony Market, Oftel:
London, July 1997.
Ovum (2000), Mobile Numbering and Number Portability in Ireland, A Report to the ODTR, Ovum:
London, October 2000.
Kotler, P. (2004), Marketing Management, eleventh edition, fifth indian reprint, ... Kalyani Publishers,
Second revised edition, New Delhi. 13. Verhoef, Peter C (2003)
C.R.Kothari, Research Methodology-Methods and Techniques, Wiley International Ltd. 2. William
J.Goode & Paul K.Hatt, Methods in Social Research McGraw Hill,
Panneerselvam, R., Research Methodology, Prentice Hall of India, New Delhi, 2004.