Profiling Government IT Leadership in South Africa: A Demographic and Institutional Mapping of GITOs (n=55).
Main Article Content
Abstract
Purpose: This study aims to explore the limited empirical knowledge of the distribution and capacity of ICT Leadership (Government Information Technology Officers) in the South African public sector with regard to the demographic and institutional factors of these officers. Methodology: A qualitative, descriptive research design was applied using semi-structured interviews with 55 GITOs across national, provincial, and local government institutions. The data were analysed using thematic coding and descriptive profiling to identify patterns in leadership demographics and institutional placement. Findings: The findings show that the majority of respondents were male (72.7%) and were very experienced, with a high proportion at national and provincial level and a low proportion at local government level. The results reveal some key issues concerning gender parity, ageing leadership profiles, lack of institutional succession planning and unequal digital governance capabilities across institutional levels. Implications: The study provides evidence to support the workforce planning, leadership development, and policy interventions to support strengthening capacity for ICT governance within the municipality. It also emphasizes that inclusive leadership pipelines and better institutional representation of digital leadership are needed as well. Originality: The study is one of the few studies that empirically maps the public-sector ICT leadership within a developing country context and provides new insights into the demographic and institutional makeup of digital governance leadership in South Africa.
Downloads
Article Details

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
References
Abdelhakim, M., Abdeldayem, M., & Aldulaimi, S. (2022). Information technology adoption barriers in the public sector. In *Proceedings of the ASU International Conference in Emerging Technologies for Sustainability and Intelligent Systems (ICETSIS)* (pp. 355–360). https://doi.org/10.1109/ICETSIS55481.2022.9888805
Ahn, M. J., & Chen, Y.-C. (2020). Artificial intelligence in government: Potentials, challenges, and the future. Proceedings of the 21st Annual International Conference on Digital Government Research (dg.o '20), 243–252. Association for Computing Machinery. https://doi.org/10.1145/3396956.3398260
Anisimova, S. V., & Zyreva, M. A. (2023). Cyberspace security in public administration: requirements for officials. Herald of Omsk University Series Economics, 21(2), 89–98. https://doi.org/10.24147/1812-3988.2023.21(2).89-98
Department of Public Service and Administration (DPSA) (2013). Annual report 2012/2013. https://www.dpsa.gov.za/dpsa2g/documents/institutional/2012-2013%20DPSA%20Annual%20Report.pdf
Department of Public Service and Administration (DPSA) (2012) Public Service Corporate Governance of Information and Communication Technology Policy Framework. Available at: https://www.dpsa.gov.za/dpsa2g/documents/psictm/2014/CGICTPF%20Implementation%20Guideline.pdf
Fernandez, S., & Lee, H. (2016). The transformation of the South African public service: Exploring the impact of racial and gender representation on organisational effectiveness. Journal of Modern African Studies, 54(1), 91-116.
Gabara, N. (2023). GITOC remains govts crucial ICT support component. Dpsa. Retrieved 02 April. 2024, from https://www.dpsa.gov.za/thepublicservant/2023/03/02/gitoc-remains-govts-crucial-ict-support-component/
Jonathan, G. M., Perjons, E., & Rusu, L. (2024). Untangling the link between digital transformation and information security management. Procedia Computer Science, 239, 575–582. https://doi.org/10.1016/j.procs.2024.06.209
Maleh, Y., & Belaissaoui, M. (2020). Designing an effective information security policy for public organizations. In Advances in logistics, operations, and management science book series (pp. 1176–1193). https://doi.org/10.4018/978-1-7998-3473-1.ch081
Mansoor, Z., & Williams, M. J. (2023). Systems approaches to public service delivery: methods and frameworks. Journal of Public Policy, 44(2), 258–283. https://doi.org/10.1017/s0143814x23000405
Maserumule, M. H. (2022). South Africa has a plan to make its public service professional. It's time to act on it. The Conversation.
Masilela, L., & Nel, D. (2021). The role of data and information security governance in protecting public sector data and information assets in national government in South Africa. Africa’s Public Service Delivery and Performance Review, 9(1). https://doi.org/10.4102/apsdpr.v9i1.385
Muthien, Y. (2020). PUBLIC SERVICE REFORM: KEY CHALLENGES OF EXECUTION. Strategic Review for Southern Africa, 36(2). https://doi.org/10.35293/srsa.v36i2.173
Papailias, T., Papageorgiou, K., Milioris, K., & Riakotaki, S. (2022). The Application and Integration of I.C.T. in the Public Sector: an Overall Literature Review Focused on the E.U. Environment. Journal of Public Administration Studies, 7(1), 31–35. https://doi.org/10.21776/ub.jpas.2022.007.01.6
Sarwar, M. I., Abbas, Q., Alyas, T., Alzahrani, A., Alghamdi, T., & Alsaawy, Y. (2023). Digital Transformation of Public Sector Governance with IT Service Management–A Pilot Study. IEEE Access, 11, 6490–6512. https://doi.org/10.1109/access.2023.3237550
Subban, M., & Vyas-Doorgapersad, S. (2014). Public Administration training and development in Africa: the case of the Republic of South Africa. Journal of Public Affairs Education, 20(4), 499–514. https://doi.org/10.1080/15236803.2014.12001804
Velasco-Sánchez, E. (2019). Dirigir la Revolución Digital en el sector público. Nuevas estructuras organizativas y perfiles directivos. Revista Buen Gobierno. https://doi.org/10.35247/buengob_27_05