Effectiveness of Employee Engagement and Organisational Commitment at a Chemicals Manufacturing Company
Keywords:
Employee engagement, effectiveness, organisational commitmentAbstract
Purpose: Engaged and committed employees play a crucial role in achieving and sustaining an organisation’s competitive advantage by adding value through determination, high productivity and proactively offering their support to peers and management to equip the organisation with the appropriate requisites for the hypercompetitive industry. The chemicals manufacturing industry continuously faces a challenge to increase productivity while reducing costs and requires an engaged and committed workforce to accomplish this feat. This study purposed to assess the engagement and commitment levels of employees and the effectiveness of these behaviours in the organisation. The study aimed to assess the effectiveness of employee engagement and organisational commitment within an organisation. Data for this quantitative study was collected from 135 participants through a structured questionnaire and the responses were analysed using both descriptive and inferential statistical methods. One-way ANOVA and t-tests were conducted to determine the effectiveness of the engagement and organisational commitment of employees in the organisation. The study employed the deductive approach and positivist philosophy. Findings: The findings indicate that employees displayed higher levels of job engagement compared to their commitment to the company. However, the overall results suggest that employees were effectively engaged and committed to the organisation. The present study was limited to a single chemical manufacturing company within the Chemicals industry of South Africa. Future studies could broaden their scope to encompass multiple companies within the same sector in order to compare data trends and patterns across various organisations. Originality. The current study makes a significant contribution to current literature on employee engagement and organisational commitment and their effect on an organisation within the manufacturing industry. Human resources personnel and company management may benefit from the insights provided by the study on engagement and commitment behavioural constructs.
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