Level of Preparedness of the Personnel for 7’s Implementation towards ISO Certification of Schools Division of Batangas
Keywords:
7S implementation, ISO certification, schools division office, Preparedness, personnelAbstract
This study aimed to design a work plan to enhance the level of preparedness of the personnel for 7S implementation towards ISO certification of schools division of Batangas. This study also covered the attributes of the schools division personnel in terms of attitude and behaviors and interest and creativity. It specifically looked into the involvement of the schools division’s personnel in each phase of 7s such as sort, straighten, scrub, standardize, sustain, safety, and spirit. Descriptive method of research was used in this study utilizing a researcher-made questionnaire. One hundred forty-four (144) division employees were utilized as respondents of the study. Based on their assessments, checking on the effectiveness of 7S implementation was among the steps offered by the SDO top management to attain total quality management to determine the relevance and significance of the implementation of 7S in achieving the ISO certification of DepEd, Batangas.
The study revealed that positive attitude and behavior of the schools division personnel were very evident. The preparation for 7S implementation in terms of sorting, straighten, standardize, sustain, safety and spirit was done by the respondents always. Results also revealed that the preparedness for 7S implementation of SDO personnel of DepEd, Batangas Province was highly manifested. The researchers recommended that enhancement program and activities may be done to maintain the positive and high performance of the schools division employees in extending service to the customers.