ROLE OF COMMUNICATION IN MANAGEMENT TEACHING & RESEARCH IN THE INTERNATIONAL CONTEXT

Abstract

The understanding of how to convey (when speaking) and interpret (when listening)
meaning is always be essential for effective communication, management and
relationships. In other instances, management may wish to address employees directly in
a uniform fashion without differentiating styles, such as when issuing a personal note
from an executive to all employees or when communicating highly important matters
with companywide implications. It is important to develop the message and its style
around common denominators found in the shared values and culture of the workplace.
This paper will describe the Mehrabians’ model of communication as well as critical
theory of communication in management teaching and research. Critical theory, which
has been a distinguishing feature of the communication research program at one of the
Management Schools, in which students are from different – different countries, but
significant reflection is required to translate the theory into meaningful classroom
experiences.