A STUDY ON THE LEVEL OF SATISFACTION OF WOMEN ON THE PERFORMANCE OF PRIMARY HEALTHCARE CENTRES IN COIMBATORE DISTRICT
Keywords:
Coimbatore, Primary healthcare centre, rural women, satisfactionAbstract
In India most of the people are living in rural area. They are not able to spend more money for their health development. So the government of India has launched many initiatives like National rural Health Mission (NRHM), Accredited Social Health Activist (ASHA), community Health Centres (CHC) and Primary healthcare centres (PHC). The major government initiative for helping rural women is government primary healthcare centres. This study attempts to study the level of satisfaction of women about the performance of PHC in Coimbatore, and also to find out the relationship between the features of PHC and the frequency of visiting the PHC. Totally 940 samples are selected through simple random sampling method for this study. This study identifies that 75% of the respondents are going to government primary health centres when they need the treatment. The reason for choosing primary health centres are because of free of cost for the treatment. The reason for refusing to avail the treatment of PHC is because of poor sanitary facilities and impurity of the campus. This study recommended that the government should pay more attention to their patient’s opinions and improve patient’s satisfaction level to achieving main goals.
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