Humanity and Talent Management: A Case Study on Healthcare Industry
Keywords:
Talent management, humanity, employee retention, commitment, productivity, employee welfare, workloadAbstract
The healthcare sector is one of the few sections of the economy where business objectives and humane concerns are often at odds with one another. Along with compassion towards the patients, healthcare organisations should consider handling their talented employee base with due consideration to humanistic aspects, such as personal welfare and empowerment, work-life balance, etc. As healthcare professionals work under unmanageable workload and suffer from stress and fatigue, it is indeed fair to consider their situation from a humane perspective rather than from a productivity point of view. Humanistic talent management entails managing organisational talent by striking a balance between productivity and welfare, with emphasis on the dignity of human beings. As the healthcare sector grapples with human resource related issues, such as shortage of experts, employee turnover and lack of commitment, it is necessary to explore whether giving importance to humanity in talent management can help in boosting employee commitment and talent retention rates, which will subsequently benefit the performance of the organisations significantly. In the above context, the present study will present a comprehensive review of the research conducted so far on managing organisational talent, with a humane touch, especially in the healthcare industry. Research literature for the present study were obtained from different academic databases, such as JSTOR, Proquest, Google Scholar, Proquest, Scopus, etc. The papers were reviewed in detail and inferences were drawn regarding how talent management strategies can be devised to be more humane and how that can help in the retention of talented employees.
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