MOOC as a Recruitment and Retention Tool of the Indian Healthcare Employees: A Review
Keywords:
Recruitment, Retention, Health Care, MOOC benefits & advantages etcAbstract
Almost 80 to 90% of jobs in the Indian health care sector are vacant, despite health care being categorized as one of the largest sectors in terms of revenue (IBEF, 2018). This deficit is primarily due to lack of healthcare professionals and the presence of unqualified workers. Moreover, the standard of medical education available in India has also been questioned due to the gap in information on the latest technologies and innovations. The possibility of going for specialized higher medical education has also been restricted only to a certain set of students. This makes the job of the recruiter difficult as the chief aim of talent management in healthcare is to select the best professionals for the job and eventually to retain them. Thus, the ‘human resource in health crisis’ situation in the Indian healthcare industry can be improved by recruiting the health care professionals who have ‘upgraded’ their skills with proper training through various professional courses. One of the solutions lies in the use of corporate Massive Open Online Courses (MOOC). Recently, it has been observed that MOOC can be a promising channel for delivering medical education. Our study reviews the use of MOOC for improving the quality of knowledge and skills of healthcare professionals. This will lead to enhanced job acquirement of health care workers and further retention in their jobs. Our study contributes to the existing literature on healthcare by providing a practical solution for a faster and easier process of up scaling the quality of health care professionals in an inexpensive and easily accessible manner using MOOC. The awareness level and status of MOOC use in medical education globally and in India has been discussed. Along with this, the implementation and the constraints associated with MOOC specific to India have been described. From the HR point of view, corporate MOOC also acts as a means of catering to tailor made needs, thereby also acting as an effective tool to hire and retain workers of the healthcare sector. The concept of using MOOC as a job retention approach has not yet been explored in the area of healthcare industry, but seems to have a huge potential for the future
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