Empowerment of Hospitality Employees in Pondicherry: An Empirical Exploration
Keywords:
Employee Empowerment, Organization Culture, Work Performance, Workplace Relationships, Employees’ Perceptions over JobAbstract
Employee Empowerment refers to the allocation of certain amount of powers and autonomy to the employees in the organization. The purpose of this study is to examine about the employee empowerment among healthcare professionals. The data for this purpose has been collected from 149 hospitality employees working in various private and public hospitals in Puducherry region of Puducherry Union Territory. Organization culture, workplace relationships, employees’ perceptions over job, work performance and employee empowerment are the factors considered for the study. The collected data is subjected to frequency distribution, simple percentage analysis, and descriptive statistics like mean and standard deviation and Pearson Inter correlations. The results of the study revealed that organization culture and work performance are significantly associated with the employee empowerment, whereas workplace relationships and employees’ perceptions over job are not statistically significant with the employee empowerment. Suggestions such as employees grievance redresser programme to improve proper workplace relationships and additional financial and non financial benefits to rise the employees’ perceptions over work are provided.
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