Relationship between Organizational Citizenship Behaviour and Performance Appraisal among Restaurant Employees

Authors

  • M. Revathy Ph.D Research Scholar, Bharathiar University, Coimbatore, India.
  • Dr. K. Anandanatarajan Assistant Professor, Department of Business Administration, Annamalai University, Chidambaram, India.

Keywords:

Organizational citizenship behavior, Performance Appraisal

Abstract

The author has made this study to provide information to the organization regarding how to make a progress in the achievement of its goals. Objective was also to find out the influence of such relationship on the system of performance appraisal. Furthermore the research also examines the ways by which this organizational citizenship behavior makes its influence on performance appraisal. The respondents for the study were the employees of Chennai’s restaurant sector. For the purpose of the study, individual workers were taken into consideration. The size of the sample for the study was fixed at 100. The elements of the sample were selected through Non- Probability Purposive sampling. This study significantly influence performance appraisal and the coefficient is positive which would indicate that 5 factors are related to higher Organizational citizenship behavior. This would seem to indicate that the percentage of organizational citizenship behavior with 5 factors is predicting performance appraisal.

References

Ali Alkahtani (2015). Organizational Citizenship Behavior (OCB) and Rewards, International Business Research; Vol. 8, No. 4, pp210-222

Bret Becton, William F. Giles and Mike Schraeder (2007). Evaluating and rewarding OCBs Potential consequences of formally incorporating organisational citizenship behaviour in performance appraisal and reward systems.

Liza Estino Daoanis (2012). Erformance Appraisal System: It’s Implication To Employee Performance, International Journal of Economics and Management Sciences, Vol. 2, No. 3, 2012, pp. 55-62

Vigoda-Gadot, E., and Beeri, I. (2012). Change-oriented citizenship behavior in public administration: The power of leadership and the cost of politics. Journal of Public Administration Research & Theory, 22, 3, 573-596

Wayne, Sandy & Shore, Lynn and Bommer, William & Tetrick, Lois. (2002). The Role of Fair Treatment and Rewards in Perceptions of Organizational Support and Leader-Member Exchange. The Journal of applied psychology. 87. 590-8. 10.1037//0021-9010.87.3.590.

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Published

30-11-2021

How to Cite

M. Revathy, & Dr. K. Anandanatarajan. (2021). Relationship between Organizational Citizenship Behaviour and Performance Appraisal among Restaurant Employees. International Journal of Management Studies (IJMS), 5(3(8), 149–152. Retrieved from https://researchersworld.com/index.php/ijms/article/view/2113

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Articles