Emotional Intelligence: A New Edge of Enhancing Teamwork
Keywords:
Emotional Intelligence, Team work, Team Effort Self Awareness, Team PerformanceAbstract
Evolution of organizations has lead to breaking the hierarchical barriers in an Organization So, in this evolution more task are accomplished in a group or a group of less number of people as a teamTeamwork has come to has come to limelight and team based management have been a rage for organizations. An area that is emerging as a key indicator of effectiveness of teams is Emotional Intelligence. Emotional Intelligence plays a crucial role to improve team performance. Emotional Intelligence has five dimensions, Self Awareness, Motivating oneself,Emapthy, Conflict Resolution and managing emotions.Harris and Harris (1996) explains team work as “A work group or unit which work together to achieve a common goal. Team work implies individuals to work with cooperation and team members should be flexible enough to work as situation demands.
Among the dimensions, self awareness enables an individual to know his own emotions by which he too can control or understand his teammates emotions.
Emotional intelligence helps in conflict resolution which and creates comfortable and co-operative work environment. Team members need to be aware of their feelings. Efficient team are self confident which shows their own self awareness and ability to control emotions helps team members to enhance their productivity .It can be concluded that emotional Intelligence helps the team members to carry out team responsibilities better. It has minimizing effect on conflicts and also can create a more cohesive and co operative team environment .The objective of this paper is to determine effect of Emotional Intelligence on effective team work.
References
Alan R. Peslak, (2005). Emotions and team projects and processes, Team Performance Management: An International Journal, Vol. 11 Issue: 7/8, Pg:251-262
Aslan Semem,Ozata Musa et al (2008). Investigation of Effects of Group Emotional Intelligence on Team Effectiveness, Humanity and Social Science Journal.
Ashforth, B. E. & Humphrey, R. H. (1995). Emotion in the workplace: A reappraisal. Human Relations, 97-125.
Ayoko, O. B., CallanV. J., & Härtel, C. E. (2008). The influence of team emotional intelligence climate on conflict and team members’ reactions to conflict. Small Group Research, 39(2),
Bar-On, R. (2006). The Bar-On model of emotional-social intelligence (ESI). Psicothema, 18(Suppl), 13-2
Barczak Gloria , Lassk Felicia , Mulki Jay, Antecedents of Team Creativity: An Examination of Team Emotional Intelligence Team Trust and Collaborative Culture, Creativity and Innovation Management, Volume 19,Issue 4, Pg: 332-345
Barsade, S. G. (2002). The ripple effect: Emotional contagion and its influence on group behavior. Administrative Science, Issue( 47), 644–675
Beam Myra M. Emotional Intelligence & Team Cohesiveness, By Myra M. Beam Dissertation submitted to Marshall University, July 2011,
DR.Gujral Harminder Kaur,Ahuja Jaya (2011). Impact Of Emotional Intelligence on Teamwork-A comparative Study of Self Managed And Cross Functional Teams, Zenith International Journal of Multidisciplinary Research, Vol.1 Issue 6
Druskat, V. U., & Wolff, S. B. (2001). Building the emotional intelligence of groups. Harvard Business Review, 79(3), 81-90.
Fisher, S. G., Hunter, T. A., & Macrosson, W. D. K. (1997). Team or group? Managers' perceptions of the differences. Journal of Managerial Psychology, 12(4), 232-242.
Gardner, H. (1983). Frames of mind: The theory of multiple intelligences. New York: Basic Books.
Gratton L, Erickson TJ., (2007). 8 ways to build collaborative teams, Harvard Bus Review. pg:100-9, 153.
Goleman Daniel, (1995). Why it can matter than IQ, New York Bantam Books
Harris Philips R., Harris.Kevin (1996). Managing effectively through teams, Team Performance Management: An International Journal, Vol. 2 Issue: 3, pp.23-36
Humphrey Stephen E,,Aime Federico (2014). Team Micro dynamics: Toward and Organizing Approach to Teamwork, The Academy of Management Annals, Pg:443-503
Jordan Peter J.Peter, Troth Ashlea (2009). Managing Emotions During Team Problem Solving: Emotional Intelligence and Conflict Resolution, Human Performance Journal, Pg:195-218
Jordan Peter J, Lawrence Sandra A, (2009). Emotional intelligence in teams: Development and initial validation of the short version of the Workgroup Emotional Intelligence Profile, Journal of Management & Organization, Volume15, Issue 4, Pages452-469
Katzenbach and Smith, (1993). J. Katzenbach, D. SmithThe discipline of teams. Harvard Business Review, 71 (2) (1993), pp. 111-120. Kidder, 1981.
Kichuk, S. L., & Wiesner, W. H. (1998). Work teams: Selecting members for optimal performance. Canadian Psychology/Psychologie canadienne, 39(1-2), 23-32
Luca, J., & Tarricone, P. (2001). Does emotional intelligence affect successful teamwork?Proceedings of the18thAnnual Conference of the Australasian Society for Computers in Learning in Tertiary Education at the ASCILITE, p. 367 – 376, Melbourne: University of Melbourne.
Nasser Zainab, Hassan Saeed-ul Chisti, Rahman Fazalur et al.(2011). Impact of Emotional Intelligence on Team Performance in Higher Education Institutes, International Online Journal of Educational Sciences, 2011, Vol 3,Issue 11
Nelis Delphine, Quoidbach Jordi et al. (2009). Increasing emotional intelligence: (How) is it possible?, Personality and Individual Differences 47, 36–41
Peterson Hamme Christina (2012). The Individual Regulation Component of Group Emotional Intelligence: Measure Development and Validation, The Journal for Specialists in Group Work, 232-25.
Salovey Peter,Mayer D.John (1990). I magination, Cognition and Personality, Vol-9,Issue 3.
Quoidbach Jordi,Hansenne Michel,Feb (2009). The Impact of Trait Emotional Intelligence on Nursing Team Performance and Cohesiveness, Journal of professional nursing, Vol.25, Issue (1),pg:23-29
Stough, C., Saklofske, D. H., & Parker, J. D. A. (2009). Assessing Emotional Intelligence: Theory, Research, and Application. New York: Springer, pp. 3–8
Sy, T., Tram, S. and O'Hara, L.A. (2006). Relation of Employee and Manager Emotional Intelligence to Job Satisfaction and Performance. Journal of Vocational Behavior, The case for emotional intelligence in organizational research. Academy ofManagement Review, 28, 195-197.
