An Empirical Study on Industrial Relations in Digital Age – With Special Reference to Kranti Road Transport Pvt. Ltd.

Abstract

The world has gone through for reaching societal, cultural and economic changes based on the increasing digital technology. Digital Age originated in 1970s with the introduction of the personal computer with subsequent technology introduced facilitating the ability to transfer information freely and quickly. In the Digital Age business operations is moving from desktop to mobile like smart phones. Present scenario the Digital Age plays a prominent role in both the personal and professional life. In an organization which we live now where Internet, E-mail, Facebook, Twitter, etc. are available to transfer the information. The social media help to the employees maintain their industrial relations throughout the world as well. The present study is an attempt to study the industrial relations in an organization in the digital age, which means state with the employers, workers, employees and their organizations. The data has been collected through a structured questionnaire and the sample size is 100.