Emotional Intelligence and Turnover Intention: An Investigative Study
Keywords:
Emotional Intelligence, Self Confidence, Emotional Self Control, Organizational Awareness, Service Orientation, Teamwork, Collaboration, Turnover IntentionsAbstract
Emotional Intelligence deals with analyzing own emotions and emotions of others and using that information for betterment of self and of others through devising and implementing various strategies. They finally then help in setting various ambitious goals and determine courses of actions and also leads towards allocation of resources. Present study seeks to analyze the association of various dimensions of Emotional Intelligence with Turnover Intentions among employees working in private telecom organizations. The various dimensions of Emotional Intelligence adopted to conduct the current study are Self Confidence, Emotional Self Control, Organizational Awareness, Service Orientation and Teamwork and Collaboration. The study further analyses various dimensions on their basis of reliability parameters to be used in future for employees working in private telecom organizations.
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