Citizen's Perception towards Government Mobile Application: A Step Towards Digital India

Authors

  • Ankita Chandra Assistant Professor, Periyar Manniamai Institute of Science & Technology, Periyar Nagar, Vallam, Tamil Nadu, India.

Keywords:

Mobile technology, Digitization

Abstract

The significance of mobile technology among the masses in our country has been a mile stone in Indian economy and e- governance. Its ever increasing use has been of tremendous significance. Just after demonetization in India, the Central Government has launched many mobile apps for the convenience of citizens which has started showing significant change in the society.

References

Christopher, G. Reddick and Yueping Zheng (2017). Determinants of citizens’ mobile apps future use in Chinese local governments: An analysis of survey data: Transforming Government: People, Process and Policy, Vol. 11 Issue: 2, pp.213-235.

Kleinhans, R., M. Van Ham, J. Evans-Cowley (2015). Using social media and mobile technologies to foster engagement and self-organization in participatory urban planning and neighborhood governance. Plann. Pract. Res. 30(3), 237–247.

Kushchu, I. and H. Kuscu (2003). From E-government to M-government: Facing the Inevitable” The 3rd European conference on E-Government (ECEG03), Trinity College, Dublin, p. 253-260.

Gilbert, D, P. Balestrini and D. Littlebo (2004). Barriers and benefits in the adoption of e-government. International Journal of Public Sector Management. 17(4) 286–301.

Thunibat, A., N. A. Mat Zin and N. Sahari (2011). Identifying user requirements of mobile government services in Malaysia using focus group method. Journal of E-Government Studies and Best Practices. 25(2), 103–110.

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Published

23-10-2021

How to Cite

Ankita Chandra. (2021). Citizen’s Perception towards Government Mobile Application: A Step Towards Digital India. International Journal of Management Studies (IJMS), 5(1(4), 60–66. Retrieved from https://researchersworld.com/index.php/ijms/article/view/1673

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Articles