Job Stress in Marketing Executives of Selected Private Sector Banks in Chennai: An Empirical Study
Keywords:
Job Stress, Private Banks Marketing Executives, StressorsAbstract
Employees are the most important source multipliers particularly for the banking industry. Due to the various developments influencing survival and success of banking executives in marketing, it has become more and more essential to promote their effectiveness with least stress. This study concentrates on the extent to which employees have control over their work, in adequate supervisory support, difficulty in job execution, lack of role clarity and excess work, role intrusion, role deviation and expansion, low self esteem, job in security and poor planning inadequate authority, inefficient work load, high demand and expectation from management, unreachable supervisors, stagnant role, role cut-off and self –role negligence. The primary data was collected from 120 respondents from private bank marketing executives through a structured, tested questionnaire. The findings would be useful to the private banks and their marketing executives in precluding various job stress sources.
References
Brook (1973). Effects of Work Load, Role Ambiguity, and Type A Personality on Anxiety, Depression, and Heart Rate. Journal of Applied Psychology, vol60; pp: 713-719.
Canadian Union of Public Employees (2006): Work Place Stress: Organizing for Change.
Cobb, S., (1966). Social Support as a Mediator of Life Stress, Psychosomatic Medicine, vol38:pp300-314.
Cooper, C.L., & Marshall, J., (1976). Occupational Source of Stress: A Review of Literature Relating to Coronary Heart Disease and Mental Ill Health. Journal of Occupational Psychology, vol.49, pp.11-28.
Golembieewski, R.T., Munzenrider, R.F., Stevenson, J.G. (1986). Stress In Organizations: Toward a Phase Model of Burnout, Newyork: Praeger.
Murphy, L.R.( 1995). Managing Job Stress-An Employee Assistance/Human Resource Management Partnership, Personal Review, vol 24 (1):pp41-50.
Malta m (2004). Stress at Work, A Concept in Stress Human Factors Limited.Bus. Psychol. Strateg. Dev., vol33 (6): pp125-133.
National Institute of Occupational Safety and Health (2004). Preventing Occupational Exposures to Antineoplastic and other Hazardous Drugs in Health Care Settings was published in September 2004.
Pareek,U., (1993). Motivating Organizational Roles: Role Efficacy Approach, Jaipur: Rawat Publication.
Quick, J.C., and Quick, J. D. (1984). Organisational Stress and Preventive Management, Mc-Graw-Hill: Newyork.
Selye, H.(1976). The stress of life (rev.ed.) General Adaptation Syndrome.: Mcgraw-Hill, Newyork.
Shanahan, M. J.,and Mortimer, J. T. (1996): Understanding the Positive Consequences of Psychological Stressors, Advances in Group Processes,vol13,pp189-209.
Udai Pareek, Understanding Organizational Behavior, 2nd edition Oxford Higher Education.
