Online Shopper Faceing Problems in Nagercoil City

Authors

  • K. Dhanalakshmi Ph.D. Scholar Department of Commerce and Research Centre, Scott Christian College, Nagercoil, Tamilnadu, Affiliated to Manonmaniam Sundaranar University, Abishekapatti,Tirunelveli, India.
  • I. Samuel Sundar Singh Research Supervisor, Assistant Professor, Department of Commerce and Research Centre, Scott Christian College, Nagercoil, Tamilnadu, Affiliated to Manonmaniam Sundaranar University, Abishekapatti,Tirunelveli, India.

Keywords:

online shopper, problems, web-store, e-commerce, internet

Abstract

Among the various modes of online shopping, problem is one of the biggest modes of online shopper in the Nagercoil. Now a day, online shopper is one of the most popular ways to manage their product. The people are relying more on the online discount sales and schemes, with major companies launching their products exclusively on online shopping websites like Sanapdel, Amazon, Flipkart, Shopclues, etc. However, with increase in number of e-commerce websites and with more purchasing from these portals, the problems faced by shopper in online purchasing their extra delivery charge , high price and poor internet connectivity have also increased.

References

Claudia, I. (2014). Perceived Risk when Buying Online: Evidence from a Semi-structured Interview. Economics Series, 26(2), 63-73.

Guo –Guang Lee & Hsiu-Fen Lin. (2015). Customer Perception of E-service Quality in Online Shopping: International Journal of Retail & distribution Management, Vol.33 Issue 2 pp.161-176.

John Horrigan. (2008). Online Shopping: Pew internet and American life project.

Kim, I., (2015). Consumers, rankings of problem reduction strategies in e-shopping, 143-148.

Masoud, E.Y (2013). The Effect of Perceived Risk on Online Shopping in Jordan.76-87.

Ming –Hsiung. (2008). Physical Store Versus e-shopping. Elsevier Ltd.

Salimkhrain, (2014). The problem pattern of customer, vol.3 No.2.

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Published

18-10-2021

How to Cite

K. Dhanalakshmi, & I. Samuel Sundar Singh. (2021). Online Shopper Faceing Problems in Nagercoil City. International Journal of Management Studies (IJMS), 5(Spl Issue 3), 114–118. Retrieved from https://researchersworld.com/index.php/ijms/article/view/1589

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