A SYSTEMATIC LITERATURE REVIEW OF ORGANISATIONAL CULTURE IN DIFFERENT INDUSTRIES
Keywords:
Research, Approach, Articles, Organisational Culture, IndustriesAbstract
Purpose: This research paper aims to review organisational culture literature and report different definition, methodology, demographics and industries.
Design/methodology /approach: For this research paper total 300 papers have been identified. These papers have been reviewed subsequently filtered and finally 100 relevant papers were selected.
Findings: From the review, four significant Organisational Culture classifications were identified that deal with the spread of OC in different industries followed by observation for classification.
Research limitations/implications: This study considers only published journal articles, excluding books and conference proceedings. From this paper, readers can understand the quantum of its spread. For academicians, it will provide a list of papers for research.
Originality/value – This study provides review of 100 papers for their year, author profile, research methodology and type of industry. Various definitions and their theme are also reviewed. The review identifies the key literature related to organisational culture and provides an overview of past research.
References
Agrawal, R. K., & Tyagi, A. (2009). Organisational culture in Indian organisations: an empirical study. International Journal of Indian Culture and Business Management, 3(1), 68-87.
Aldulaimi, S. H. (2013). The Relationship between national culture and organisational commitment to change and mediating effect of readiness for change. Journal of Management (JOM). change, 1(1).
Alexandris K, Douka P and Kaltsatou A. (2007). Testing the role of service quality on the development of brand associations and brand loyalty, Managing Service Quality. Journal of Relationship Marketing Vol.17 No.5 pp, 493 -509
Al Saifi, S. A. (2015). Positioning organisational culture in knowledge management research. Journal of Knowledge Management, 19(2), 164-189.
Armenakis, A., Brown, S., & Mehta, A. (2011). Organizational culture: Assessment and transformation. Journal of Change Management, 11(3), 305-328.
Asif, F. (2011). Estimating the impact of Denison's (1996). What is the difference between organizational culture and organizational climate? A native's point of view on a decade of paradigm wars. Journal of Business Research, 64(5), 454-459.
Bellou, V. (2010). Organizational culture as a predictor of job satisfaction: the role of gender and age. Career Development International, 15(1), 4-19.
Biswas, S. (2009). Organizational culture & transformational leadership as predictors of employee performance. Indian Journal of Industrial Relations, 611-627.
Bititci, U. S., Mendibil, K., Nudurupati, S., Garengo, P., & Turner, T. (2006). Dynamics of performance measurement and organisational culture. International Journal of Operations & Production Management, 26(12), 1325-1350.
Bortolotti, T., Boscari, S., & Danese, P. (2015). Successful lean implementation: Organizational culture and soft lean practices. International Journal of Production Economics, 160, 182-201.
Carlström, E. D., & Ekman, I. (2012). Organisational culture and change: implementing person-centred care. Journal of health organization and management, 26(2), 175-191.
Catană, G. A., & Catană, D. (2010). Organisational culture dimensions in Romanian finance industry. Journal for East European Management Studies, 128-148.
Chatman, J. A., & O’Reilly, C. A. (2016). Paradigm lost: Reinvigorating the study of organizational culture. Research in Organizational Behavior, 36, 199-224.
Cheng, E. Y., & Liu, Y. L. (2008). Adoption of Knowledge Management Technologies and Organisational Culture: An Exploratory Study. Journal of Information & Knowledge Management, 7(01), 15-29.
Czerniewicz, L., & Brown, C. (2009). A study of the relationship between institutional policy, organisational culture and e-learning use in four South African universities. Computers & Education, 53(1), 121-131.
De Chernatony, L., & Cottam, S. (2008). Interactions between organisational cultures and corporate brands. Journal of Product & Brand Management, 17(1), 13-24.
Denison, D., Nieminen, L., & Kotrba, L. (2014). Diagnosing organizational cultures: A conceptual and empirical review of culture effectiveness surveys. European Journal of Work and Organizational Psychology, 23(1), 145-161.
Dirani, K. M. (2009). Measuring the learning organization culture, organizational commitment and job satisfaction in the Lebanese banking sector. Human Resource Development International, 12(2), 189-208.
Dwivedi, S., Kaushik, S., & Luxmi (2013). Impact of organizational culture on turnover intentions in BPO sector in India. Indian Journal of Industrial Relations, 679-691.
Dwivedi, S., & Kaushik, S. (2014). Impact of Organizational Culture on Commitment of Employees: An Empirical Study of BPO Sector in India. Vikalpa, 39(3), 77-92.
Falemu, Joseph Ojo, J.(2013). Organisational Culture, Job Satisfaction and Commitment of Lagos-based Construction Workers. Journal of Business and Management, 13(6), 108-120.
Gillespie, M. A., Denison, D. R., Haaland, S., Smerek, R., & Neale, W. S. (2008). Linking organizational culture and customer satisfaction: Results from two companies in different industries. European Journal of work and organizational psychology, 17(1), 112-132.
Grant, S., Guthrie, B., Entwistle, V., & Williams, B. (2014). A meta-ethnography of organisational culture in primary care medical practice. Journal of health organization and management, 28(1), 21-40.
Gray, J. H., & Densten, I. L. (2005). Towards an integrative model of organizational culture and knowledge management. International Journal of Organisational Behaviour, 9(2), 594-603.
Green, T. J. (2012). TQM and organisational culture: how do they link?. Total Quality Management & Business Excellence, 23(2), 141-157.
Gregory, B. T., Harris, S. G., Armenakis, A. A., & Shook, C. L. (2009). Organizational culture and effectiveness: A study of values, attitudes, and organizational outcomes. Journal of Business Research, 62(7), 673-679.
Hansen, P. H. (2007). Organizational culture and organizational change: The transformation of savings banks in Denmark, 1965–1990. Enterprise and Society, 8(04), 920-953.
Henri, J. F. (2006). Organizational culture and performance measurement systems. Accounting, organizations and society, 31(1), 77-103.
Hogan, S. J., & Coote, L. V. (2014). Organizational culture, innovation, and performance: A test of Schein's model. Journal of Business Research, 67(8), 1609-1621.
Hoque, N., Aktaruzzaman Khan, M., & Mowla, M. (2013). Organisational culture: features and framework from Islamic perspective. Humanomics, 29(3), 202-219.
Jain, A. K. (2015). Volunteerism and organisational culture: Relationship to organizational commitment and citizenship behaviors in India. Cross Cultural Management, 22(1), 116-144.
Jones, R. A., Jimmieson, N. L., & Griffiths, A. (2005). The impact of organizational culture and reshaping capabilities on change implementation success: The mediating role of readiness for change. Journal of Management Studies, 42(2), 361-386.
Jung, T., Scott, T., Davies, H. T., Bower, P., Whalley, D., McNally, R., & Mannion, R. (2009). Instruments for exploring organizational culture: A review of the literature. Public administration review, 69(6), 1087-1096.
Kayas, O. G., McLean, R., Hines, T., & Wright, G. H. (2008). The panoptic gaze: Analysing the interaction between enterprise resource planning technology and organisational culture. International journal of information management, 28(6), 446-452.
Kondra, A. Z., & Hurst, D. C. (2009). Institutional processes of organizational culture. Culture and organization, 15(1), 39-58.
Korte, R. F., & Chermack, T. J. (2007). Changing organizational culture with scenario planning. Futures, 39(6), 645-656.
Lau, P. Y. Y., McLean, G. N., Hsu, Y. C., & Lien, B. Y. H. (2016). Learning organization, organizational culture, and affective commitment in Malaysia: A person–organization fit theory. Human Resource Development International, 1-21.
Lee, C. K., Tan, B., & Chiu, J. Z. (2008). The impact of organisational culture and learning on innovation performance. International Journal of Innovation and Learning, 5(4), 413-428.
Lee, M. T., Raschke, R. L., & Louis, R. S. (2016). Exploiting organizational culture: Configurations for value through knowledge worker's motivation. Journal of Business Research, 69(11), 5442-5447.
Lee, J. C., Shiue, Y. C., & Chen, C. Y. (2016). Examining the impacts of organizational culture and top management support of knowledge sharing on the success of software process improvement. Computers in Human Behaviour, 54, 462-474.
Linnenluecke, M. K., & Griffiths, A. (2010). Corporate sustainability and organizational culture. Journal of world business, 45(4), 357-366.
Losekoot, E., Leishman, E., & Alexander, M. (2008). How change does not happen: The impact of culture on a submarine base. Tourism and Hospitality Research, 8(4), 255-264.
Leskaj, E., Lipi, I., & Ramaj, R. (2013). Features of organizational culture and their impact on banking system performance. International Journal of Economic Practices and Theories, 3(4), 288-293.
Leslie de Chernatony, Susan Cottam (née Drury) (2008). Interactions between organisational cultures and corporate brands. Journal of Product & Brand Management, 17 (1), 13–2.
Iivari, J., & Huisman, M. (2007). The relationship between organizational culture and the deployment of systems development methodologies. Miss Quarterly, 35-58.
Loach, K., Rowley, J., & Griffiths, J. (2016). Cultural sustainability as a strategy for the survival of museums and libraries. International Journal of Cultural Policy, 1-16.
Lok, P., Rhodes, J., & Westwood, B. (2011). The mediating role of organizational subcultures in health care organizations. Journal of health organization and management, 25(5), 506-525.
Lucas, Colleen, and Theresa Kline (2008). Understanding the influence of organizational culture and group dynamics on organizational change and learning. The Learning Organization 15( 3), 277-287.
Lukášová, R., Franková, E., & Surynek, A. (2006). Organizational culture of Czech manufacturing companies: An empirical typology. Journal for East European Management Studies, 349-371.
Lumby, J. (2012). Leading organizational culture: Issues of power and equity. Educational Management Administration & Leadership, 40(5), 576-591.
MacIntosh, E., & Doherty, A. (2005). Leader intentions and employee perceptions of organizational culture in a private fitness corporation. European Sport Management Quartely, 5(1), 1-22.
MacIntosh, E., & Doherty, A. (2007). Extending the scope of organisational culture: The external perception of an internal phenomenon. Sport management review, 10(1), 45-64.
MacIntosh, E. W., & Doherty, A. (2010). The influence of organizational culture on job satisfaction and intention to leave. Sport Management Review, 13(2), 106-117.
Maitland, A., Hills, L. A., & Rhind, D. J. (2015). Organisational culture in sport–A systematic review. Sport Management Review, 18(4), 501-516.
Mannion, R., Konteh, F. H., & Davies, H. T. O. (2009). Assessing organisational culture for quality and safety improvement: a national survey of tools and tool use. Quality and Safety in Health Care, 18(2), 153-156.
Messner, W. (2013). Effect of organizational culture on employee commitment in the Indian IT services sourcing industry. Journal of Indian Business Research, 5(2), 76-100.
Milne, P. (2007). Motivation, incentives and organisational culture. Journal of knowledge management, 11(6), 28-38.
Mishra, S., & Gupta, R. K. (2007). Using Semiotics to Understand the Culture of a Software Organisation. Indian Journal of Industrial Relations, 383-407.
Mohr, D. C., Young, G. J., & Burgess Jr, J. F. (2012). Employee turnover and operational performance: The moderating effect of group‐oriented organisational culture. Human Resource Management Journal, 22(2), 216-233.
Montgomery, A., Panagopoulou, E., Kehoe, I., & Valkanos, E. (2011). Connecting organisational culture and quality of care in the hospital: is job burnout the missing link? Journal of Health Organization and Management, 25(1), 108-123.
Murugan, M. S. (2009). A study on organizational culture and its impact on the performance of IT employees in Chennai. IUP Journal of Management Research, 8(5), 7.
Muthukumar, N., Tamizhjyothi, K., Resmi, A. T., & Nachiappan, R. M. (2014). Study on imperative factors of continuous improvement tool–total productive lean manufacturing for improvement of organisational culture towards world class performance. International Journal of Enterprise Network Management, 6(1), 42-66.
Naidoo, P., & Martins, N. (2014). Investigating the relationship between organisational culture and work engagement. Problems and Perspectives in Management, 12(4), 2014.
Naranjo Valencia, J. C., Sanz Valle, R., & Jiménez Jiménez, D. (2010). Organizational culture as determinant of product innovation. European Journal of Innovation Management, 13(4), 466-480.
Nazir, N. A. (2005). Person-culture fit and employee commitment in banks. Vikalpa, 30(3), 39-52.
Ole Pors, N. (2008). Management tools, organisational culture and leadership: an explorative study. Performance Measurement and Metrics, 9(2), 138-152.
Omerzel, D. G., Biloslavo, R., Trnavčevič, A., & Trnavčevič, A. (2011). Knowledge management and organisational culture in higher education institutions. Journal for East European Management Studies, 111-139.
Panda, A., & Gupta, R. K. (2005). Measuring Organisational Culture through Peer-induced Cognitive Pressure: An Empirical Study. Indian Journal of Industrial Relations, 1-28.
Pettigrew, Andrew M. On Studying Organizational Cultures. Administrative Science Quarterly 24.4 (1979): 570–581
Philip, G. & McKeown, I. 2004. Business transformation and organisational culture: the role of competency, IS and TQM. European Management Journal, 22 (6):624-636.
Prajogo, D. I., & McDermott, C. M. (2011). The relationship between multidimensional organizational culture and performance. International Journal of Operations & Production Management, 31(7), 712-735.
Purang, P., & Sharma, A. (2007). Value Institutionalization Enhances Commitment: Perspective of Culture in Indian Organisations. Indian Journal of Industrial Relations, 13-32.
Rai, R. K. (2011). Knowledge management and organizational culture: a theoretical integrative framework. Journal of Knowledge Management, 15(5), 779-801.
Rahmani, H., Azari, S., rajabi Vasokolaee, G., Mirghaed, M. T., & Raadabadi, M. (2015). Organizational Culture and the Organizational Commitment; Correlational Study in Hospital Staffs. Asian Social Science, 11(5), 143.
Reis, G., Trullen, J., & Story, J. (2016). Perceived organizational culture and engagement: the mediating role of authenticity. Journal of Managerial Psychology, 31(6), 1091-1105.
Sadegh Sharifirad, M., & Ataei, V. (2012). Organizational culture and innovation culture: exploring the relationships between constructs. Leadership & Organization Development Journal, 33(5), 494-517.
Sarangi, S., & Srivastava, R. K. (2012). Impact of organizational culture and communication on employee engagement: An investigation of Indian private banks. South Asian journal of management, 19(3), 18.
Satsomboon, W., & Pruetipibultham, O. (2014). Creating an organizational culture of innovation: Case studies of Japanese multinational companies in Thailand. Human Resource Development International, 17(1), 110-120.
Smollan, R. K., & Sayers, J. G. (2009). Organizational culture, change and emotions: A qualitative study. Journal of Change Management, 9(4), 435-457.
San Park, J., & Hyun Kim, T. (2009). Do types of organizational culture matter in nurse job satisfaction and turnover intention?. Leadership in Health Services, 22(1), 20-38.
Schneider, B., Ehrhart, M. G., & Macey, W. H. (2013). Organizational climate and culture. Annual review of psychology, 64, 361-388.
Singh-Sengupta, S. (2006). Gender, Work and Organisational Culture: A Southeast Asian Experience. Indian Journal of Industrial Relations, 304-328.
Singh, A. K. (2009). HRD practices & organization culture in India. Indian Journal of Industrial Relations, 243-254.
Singh, A. K. (2011). HRD practices & managerial effectiveness: role of organisation culture. Indian Journal of Industrial Relations, 138-148.
Škerlavaj, M., Dimovski, V., Černe, M., Kekenovski, L., Tevdovski, D., & Trpkova, M. (2011). The organisational learning culture and organisational performance in Macedonian companies. European Journal of International Management, 5(6), 574-607.
Speroff, T., Nwosu, S., Greevy, R., Weinger, M. B., Talbot, T. R., Wall, R. J., & Englebright, J. (2010). Organisational culture: variation across hospitals and connection to patient safety climate. Quality and safety in health care, 19(6), 592-596.
Stare, A. (2012). The impact of a project organisational culture and team rewarding on project performance. Journal for East European management studies, 40-67.
Steed, C. (2015). Environments of value: the pursuit of value in organisational cultures. International Journal of Strategic Business Alliances, 4(1), 65-78.
Stock, G. N., McFadden, K. L., & Gowen, C. R. (2007). Organizational culture, critical success factors, and the reduction of hospital errors. International Journal of Production Economics, 106(2), 368-392.
Tranfield, D., Denyer, D. and Smart, P. (2003), Towards for developing evidence-informed management knowledge by means of systematic analysis, British Journal of Management, Vol. 14 No. 3, pp. 207-22.
Twati, J. M., & Gammack, J. G. (2006). The impact of organisational culture innovation on the adoption of IS/IT: the case of Libya. Journal of enterprise information management, 19(2), 175-191.
Vukonjanski, J., Nikolić, M., Hadžić, O., Terek, E., & Nedeljković, M. (2012). Relationship between GLOBE organizational culture dimensions, job satisfaction and leader-member exchange in Serbian organizations. Journal for East European Management Studies, 333-368.
Wilderom, C. P., van den Berg, P. T., & Wiersma, U. J. (2012). A longitudinal study of the effects of charismatic leadership and organizational culture on objective and perceived corporate performance. The Leadership Quarterly, 23(5), 835-848.
Yilmaz, C., & Ergun, E. (2008). Organizational culture and firm effectiveness: An examination of relative effects of culture traits and the balanced culture hypothesis in an emerging economy. Journal of world business, 43(3), 290-306.
Yin, S., Lu, F., Yang, Y., & Jing, R. (2014). Organizational culture evolution: an imprinting perspective. Journal of Organizational Change Management, 27(6), 973-994.
Yu, Y., & Choi, Y. (2016). Stakeholder pressure and CSR adoption: The mediating role of organizational culture for Chinese companies. The Social Science Journal, 53(2), 226-235.
Zavyalova, E., & Kucherov, D. (2010). Relationship between organizational culture and job satisfaction in Russian business enterprises. Human Resource Development International, 13(2), 225-235.
Zhang, S. B., & Liu, A. M. (2006). Organisational culture profiles of construction enterprises in China. Construction Management and Economics, 24(8), 817-828.
Zheng, W., Yang, B., & McLean, G. N. (2010). Linking organizational culture, structure, strategy, and organizational effectiveness: Mediating role of knowledge management. Journal of Business research, 63(7), 763-771.
Zhou, P., Bundorf, K., Chang, J., Huang, J. X., & Xue, D. (2011). Organizational culture and its relationship with hospital performance in public hospitals in China. Health services research, 46(6pt2), 2139-2160.
Zhu, C. (2015). Organisational culture and technology-enhanced innovation in higher education. Technology, Pedagogy and Education, 24(1), 65-79.
Zsóka, Á. N. (2007). The role of organisational culture in the environmental awareness of companies. Journal for East European Management Studies, 109-131.
