A Study of Work Stress and its Impact on Employee Performance in Banking Sector (A Study with Special Reference to Public and Private Sector Banks in Haryana)
Keywords:
Occupational/Work Stress, Employee Performance, Stress Management, Job SatisfactionAbstract
Work stress has been shown to have an adverse effect on the health and wellbeing of employees, as well as a negative impact on organisation’s productivity and profits. A number of reasons of job stress could be the lack of ability to meet the demands of the job, job insecurity, mismatch with job profile, relationships with colleagues and other organizational factors. In today’s fast changing situation employees go through high level of work stress, grater frustration, and keep higher job expectations. There are measures that individuals and organisations can take to relieve the bad impact of work stress. However, employees need to recognise ways to apprehend the signs that shows they're feeling stressed out, and employers need to be aware of the outcomes that stress has on their employee’s health as well as on organisation profits. This paper evaluates empirically the impact of work stress on employee’s performance in banking industry. For current study, the sample was collected from public and private banks of main cities of Haryana. Relevant primary data was collected through structured questionnaire. To analyse the hypothesis, Z-test has been used. The end result showed that work stress brings about subjective results such as fear, anger and anxiety among employees resulting in poor mental health. Based on these findings, it was suggested that Banks need to reduce mental stress, clear role ambiguity, and job insecurity through job redesign and also the counselling sessions and workshop on stress management can be organized to reduce work stress among employees.
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