An Empirical Study on the Attitude of Gramin Dak Sevaks Towards Job Satisfaction – A Comparative Study of Shivamogga and Belagavi Districts in Karnataka State
Keywords:
India Post, Postal Network, Rural Post Offices, Gramin Dak Sevaks, Job SatisfactionAbstract
For more than 150 years, India Post, formerly known as the Department of Posts (DOP) has been the backbone of the country’s communication and has played a crucial role in the country’s socio-economic development. The Department of Posts, with its network of over 1,54,800 Post Offices, is the largest postal network in the world out of which 1,29,424 (83.60%) are in the rural areas. The day to day affairs of majority of these Rural Post Offices are managed by Gramin Dak Sevaks. Though these Gramin Dak Sevaks are not considered as Civil Servants in the Department, yet, their service is indispensable. Their Job Satisfaction is very vital for the survival of the Department of Posts. The present study examined the Job Satisfaction level of Gramin Dak Sevaks of Shivamogga District and Belgavi Districts of Karnataka. The sample consisted of 100 Gramin Dak Sevaks taken from both these districts. The Primary data was collected through Questionnaires administered to these selected Gramin Dak Sevaks and Secondary data was collected through various websites. Simple percentage method, Garrett ranking and Rotated Factor Analysis was applied to examine the significance of the Hypothesis framed. The results reveal that Pay and allowance factors are the most crucial factors in determining job satisfaction in Shivamogga and Belagavi districts and that Social Recognition factors related to inside the Department are more influential compared to factors outside the Department in determining Job Satisfaction of Gramin Dak Sevaks.
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