Dimensional Effect of Transformational leadership on Cross Functional Team Organizational Citizenship Behavior
Keywords:
Transformational Leadership, Cross Functional Team, Organizational Citizenship Behavior, Service SectorAbstract
Currently, the uses of cross functional teams are increasing day by day to gain the competitive advantage and for effectively use the combined efforts of manpower skills in the organizations. Organizations assured the beliefs that diversified skills can be more effective in combined form if transformational leadership is approached in their team. Hence, the present research is taken to investigate the transformational leadership dimensional effect on cross functional team organizational citizenship behavior. Data were collected from 81 team members and 19 team leaders from various cross functional teams in service sector organizations i.e. hospitals, hotels, banks, educational institutions and others. The finding discloses that transformational leadership found positively and significantly related to organizational citizenship behavior. But none of the dimensions of transformational leadership found significantly related with sportsmanship in study.
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