Impact of Employee Competency on Job Performance Among Banking Professionals: A Conceptual Framework
Keywords:
competence, managerial performance, banking sectorAbstract
The purpose of the present study was to develop a conceptual framework in order to investigate the effect of employee competency on job performance among the banking professionals. A qualitative study was conducted with content analysis approach. It tries to identify the current understanding of the topic and proposed a conceptual framework to determine whether a better understanding can be suggested. The analysis of the study reveals that competency based performance management has been the focus o the banking sector in the recent past and the mediating role of job satisfaction and OCB will leads to a better understanding o the same. The study proposed a research model which can be utilized in the banking sector for more efficient and effective analysis of employees. It also offers a comprehensive review and analysis on competency and job performance with reference to banking sector.
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