A Study on “Quality of Work Life” with Special Reference to the Employee's Satisfaction in Mahindra & Mahindra Ltd. Tractor Division Rudrapur

Abstract

QWL is a very important concept of favorable situation in a working environment. QWL helps the management and employees by facilitating training opportunities, job satisfaction and working condition. A satisfied employee is one who has a career growth along with the organization growth. It is concerned with improving labour – management co – operation to solve many organizational problems, achieving the desired level of performance and securing greater employee satisfaction.The perceived quality of work life (QWL) significantly influences the various facets of professional outcomes of the employees working in an organization. It focuses on creating a working environment where employees work co – operatively and achieve results collectively. Quality of work life refers to the degree of which work provides an opportunity for individuals to satisfy the need to survive with some security to the need to interact with others, to have a sense of personal usefulness, to be recognize for achievement and to have an opportunity to improve one’s skill and knowledge. In 1960’s Mahindra as a company started its manufacturing of tractors – farm equipment, which is one of the largest and having highest turnover in farm equipments round the world. Today Mahindra as a farm equipment manufacturer is prosperously maintaining its account in more than forty countries in six continents. More than business intensions and revenue generation, Mahindra conjointly is delivering value added services and thorough analysis to maintain strict policies and strategies for the favour of their own customers, which is evident in many ways accordingly. The present emprical study conducted amongst the quality of work life experienced by employees, factor affecting and to analyze the measure adopted by the organization to improve the quality of work.