A Study on Drivers of Employee Engagement in Private Educational Institutions in Cochin City, Kerala
Keywords:
Employee Engagement, Human Resource, Engagement Levels, Organizational Climate, Retention factorsAbstract
In the modern challenging world, it is necessary for an organization to retain as well as engage its core asset, which is its employees. The engaged employee give their best in the organization as they work with their hearts. Educational sector being a sector of critical talent, the retention and engagement of its employees is a huge responsibility for HR. So, the concept of Employee Engagement arisen as an HR related activity, to achieve organizational objectives and goals effectively in this competitive and changing environment.
The study aims to gain a theoretical foundation about employee engagement and identify the major factors influencing the existing level of employee engagement in the Private Educational Institutions in Cochin City, Kerala, India. The data so collected through the structured questionnaire were subjected to exploratory factor analysis. The findings showed that major factors that influenced the engagement level of employees in the organization can be grouped under four heads namely, organizational factors, work relationship, individual relationship, and personal factors. The study concludes that every organization should identify and inculcate engagement factors in the organization to enhance its employee’s commitment towards the organization and job in an emotional, physical and cognitive way which will ultimately result in organizational success. The study put forward the scope of future research in the same field by increasing the sample size in term of the employees from one institution or number of private educational institutions.
References
Anthony-McMann, P., Ellinger, A., Astakhova, M., & Halbesleben, J. (2017). Exploring different operationalizations of employee engagement and their relationships with workplace stress and burnout, Human Resource Development Quarterly, 28(2).
Caesens, G., Stinglhamber, F., & Marmier , V. (2016). The curvilinear effect of work engagement on employees’ turnover intentions, International Journal of Psychology, 51(2), 150-155.
Chug, P. K., & Vibuti. (2017, August). Enhancing employee engagement through a novel mathematical model in the hospitality sector of India, PRABANDHAN: Indian Journal of Management, 10(8), 7-24.
Czaplicka-Kozłowsk, I. Z., & Stachowsk, S. (2018). Factors shaping engagement of employees on the example of university workers, Management Theory and Studies for Rural Business and Infrastructure Development, 40(4), 455-466.
Deepika, R., & Thiruchelvi A. (2013, April). Organisational climate and its impact on role motivation and employee engagement, International Journal of Research in Commerce & Management, 4(4), 97-100.
Gupta, M. (2015, December). A study on employee perception towards employee engagement. GMJ, 9(1 & 2).
Gupta, N., & Sharma, V. (2016). Exploring employee engagement - A way to better business performance, Global Business Review, 17(35), 455-635.
Harshitha. (2015, December). Employee Engagement: A Literature review, International Journal of Research in Commerce & Management, 6(12), 97-100.
Jindal, P., Shaikh, M., & Shashank, G. (2017). Employee Engagement; Tool of talent retention; Study of pharmaceutical company, SDMIMD Journal of Management.
Joshi, R., & Sodhi. J.S. (2011, July). Drivers of employee engagement in Indian organizations, The Indian Journal of Industrial Relations, 47(1), 162-182.
Karumuri, V. (2016, July - September). Employee Engagement: Hotel Industry, SCMS Journal of Indian Management.
Kotni, D. P., & Karumuri, V. (2014). An empirical study on the identification of saleforce engagement drivers: A study of selected retail outlets in Visakhapatnam, PRABANDHAN: Indian Journal of Management, 7(7), 31-45.
Lather, A. S., & Jain , V. (2015, September). Ten C’s leadership practices impacting employee engagement: A study of hotel and tourism industry, Vilakshan, XIMB Journal of Management, 12(2).
Madan, S. (2017, June). Moving from employee satisfaction to employee engagement, International Journal of Research in Commerce & Management, 8(6), 46-50.
Mercy, R., & Choudhary, D. K. (2019, January). An exploratory study on organisational factors affecting employee engagement, International Journal of Research in Commerce & Management, 10(1), 6-9.
Mishra, B., Sharma, B., & Bhaskar, A. (2015, January). Predictors of Employee Engagement: The Case of an Indian PSU, The Indian Journal of Industrial relations, 50(3), 469-478.
Mone, E., Eisinger, C., Guggenhei, K., Price, B., & Stine, C. (2011, June). Performance Management at the Wheel: Driving Employee Engagement in Organizations, Journal of Business and Psychology, 26(2), 205-212.
Najeemdeen, I. S., Abidemi, B. T., Rahmat, F. D., & Bulus, B. D. (2018). Perceived Organizational Culture and Perceived Organizational Support on Work Engagement, Academic Journal of Economic Studies, 4(3), 199-208.
Pandey, S., Sahlot, H., & Hadnoorker, S. (2015, July). Review of employee engagement models, KEGEES Journal of Social Science, 7(2), 314-333.
Pandita, D., & Bedarkar, M. (2015). Factors affecting employee performance: A conceptual study on the drivers of employee engagement, PRABANDHAN: Indian Journal of Management, 8(7), 29-40.
Pandita, S., & Singhal, R. (2017). The Influence of Employee Engagement on the Work-Life Balance of Employees in the IT Sector, The IUP Journal of Organizational Behavior, 16(1).
Pati, S. P. (2012, July). Development of a Measure of Employee Engagement, The Indian Journal of Industrial Relations, 48(1), 94-104.
Prabhakar, G., & Reddy G, S. (2016, March). Employee engagement in the IT industry - Evidence from India, Strategic Management Quarterly, 4(1), 61-86.
Prathibha, S. (2016, December). A Study on Impact of Employee Empowerment and Employee Engagement on Organisational Commitment, SIES Journal of Management, 12(2).
Rawal, S. (2015, October). Predictors of Employee Engagement in Public & Private Insurance Companie, The Indian Journal of Industrial Relations, 51(2), 285-299.
Salimath, M., & Kavitha, R. (2015). A Study on Organizational Effectiveness through Employee Engagement-Special Reference with Selected Retail Outlets in Bengaluru Region, India, CLEAR IJRMST, 5(10).
Sarangi, S., & Srivastava, R. (2012). Impact of organizational culture and communication on employee engagement: An Investigation of private banks’ South Asian Journal of Management, 19(3).
Shehri, M. A., McLaughlin, P., Al-Ashaab, A., & Hamad, R. (2017, December). The impact of organizational culture on employee engagement in Saudi banks, Journal of Human Resources Management Research.
Sinha, K., & Trivedi, S. (2014, March). Employee Engagement with Special Reference to Herzberg Two Factor and LMX Theories: A Study of IT Sector, SIES Journal of Management, 10(1).
Smith, J., & Macko, N. (2014, November). Exploring the relationship between employee engagement and employee turnover, AIJBSR, 6(1), 56-69.
Stoyanova , T., & Iliev, I. (2017). Employee Engagement Factor for Organizational Excellence, International Journal of Business and Economic Sciences Applied Research, 10(1), 23-29.
Sugirtha, C. R., & Sneha, I. (2017, October). Employee Engagement In Retail Industry: a Conceptual Framework, XIBA Business Review, 3(1 & 2), 9-12.
Talukdar, A. (2013, October). Employee Engagement& Industrial Relations Climate in a Large Public Sector Organization, The Indian Journal of Industrial Relations, 49(2), 213-229.
Tenerife, J., & Galingan, R. (2018). Employee Engagement Analytics: The Relationship among Organization Engagement, Job Engagement, and Job Satisfaction Explored through Path Analysis, International Journal of Recent Advances in Organizational Behaviour and Decision Sciences, 4(1), 979-994.
Thamizhselvi M. (2014, April). Innovative HR practices in employee engagement, International Journal of Research In Commerce & Management, 5(4), 70-72
Ugargol, J. D., & Patrick, H. A. (2018). The relationship of workplace flexibility to employee engagement among information technology employees in India, South Asian Journal of Human Resource Management, 5(1), 40-55.
