1.
Dr. Ritu Sehgal. RELATIVE IMPORTANCE OF SERVICE QUALITY DIMENSIONS AND THEIR IMPACT ON CUSTOMER SATISFACTION IN PUBLIC SECTOR BANKS FROM NORTHERN INDIA. RW-IRSSJ [Internet]. 2021 Aug. 24 [cited 2025 Aug. 10];8(3):41-5. Available from: https://researchersworld.com/index.php/rworld/article/view/309