Dr. Sandip Ghosh Hazra. “AN INVESTIGATING INTO CUSTOMER SATISFACTION, CUSTOMER COMMITMENT AND CUSTOMER TRUST: A STUDY IN INDIAN BANKING SECTOR”. Researchers World - International Refereed Social Sciences Journal 4, no. 1 (September 22, 2021): 96–102. Accessed July 17, 2024. https://researchersworld.com/index.php/rworld/article/view/1135.