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Dr Dion Trevor Noel and Prof Jeevarathnam Parthasarathy Govender, “Retail Service Quality: Perception of Customers on Customer Satisfaction at a Selected Supermarket Chain in Kwa-Zulu Natal (KZN), South Africa (SA)”, RW-IRSSJ, vol. 16, no. 2, pp. 49–59, Dec. 2025.