MOHD. AFROZ PASHA; DR. M. RAZASHAH. Impact of Service Quality on Customer Satisfaction: An Empirical Study in Selected Public and Private Sector Banks. Researchers World - International Refereed Social Sciences Journal, [S. l.], v. 9, n. 1, p. 64–73, 2021. Disponível em: https://researchersworld.com/index.php/rworld/article/view/66. Acesso em: 20 apr. 2024.