DR. ABDELKARIM KITANA. THE RELATIONSHIP BETWEEN THE LEVEL OF SERVICE QUALITY IN THE ACADEMIC INSTITUTIONS AND STUDENT’S RETENTION: A CASE STUDY ON CITY UNIVERSITY COLLEGE OF AJMAN, (CUCA). Researchers World - International Refereed Social Sciences Journal, [S. l.], v. 7, n. 4(1), p. 44–52, 2021. Disponível em: https://researchersworld.com/index.php/rworld/article/view/512. Acesso em: 24 jun. 2025.