DANISH IQBAL RAINA; DR. DIL PAZIR. IMPACT OF CUSTOMER RELATIONSHIP MANAGEMENT ON CUSTOMER SATISFACTION AND LOYALTY: A STUDY OF TELECOM COMPANIES IN J&K. Researchers World - International Refereed Social Sciences Journal, [S. l.], v. 8, n. 4, p. 115–123, 2021. Disponível em: https://researchersworld.com/index.php/rworld/article/view/372. Acesso em: 9 aug. 2025.