DR. NAVEEN KUMAR; DR. V.K.GANGAL. CUSTOMER SATISFACTION IN NEW GENERATION BANKS (A CASE STUDY OF HDFC BANK). Researchers World - International Refereed Social Sciences Journal, [S. l.], v. 2, n. 4, p. 177–186, 2021. Disponível em: https://researchersworld.com/index.php/rworld/article/view/355. Acesso em: 19 feb. 2026.