DR DION TREVOR NOEL; PROF JEEVARATHNAM PARTHASARATHY GOVENDER. Retail Service Quality: Perception of Customers on Customer Satisfaction at a Selected Supermarket Chain in Kwa-Zulu Natal (KZN), South Africa (SA). Researchers World - International Refereed Social Sciences Journal, [S. l.], v. 16, n. 2, p. 49–59, 2025. Disponível em: https://researchersworld.com/index.php/rworld/article/view/2392. Acesso em: 28 jan. 2026.