Alphonsa Smitha K.J, Geethanjali Anil K, Simi Susan Saji, Steffy Pius. A Study on Customer satisfaction of BSNL Landline: Special Reference to Kerala. IJMS [Internet]. 2021 Sep. 19 [cited 2025 Aug. 7];6(3):49-53. Available from: https://researchersworld.com/index.php/ijms/article/view/943