Dr. Praveen Srivastava, and Mr. Sanjiv Kr. Srivastava. “Emotional Labor Within Hotel Industry – A Case Study of Hotels in Ranchi”. International Journal of Management Studies (IJMS) 5, no. 3(3) (October 27, 2021): 38–43. Accessed August 5, 2025. https://researchersworld.com/index.php/ijms/article/view/1805.