REENA PRASAD. Service Quality of Automated Teller Machine and Customer Satisfaction: A Case Study of State Bank of India, Patna (Bihar). International Journal of Management Studies (IJMS), [S. l.], v. 5, n. 4(5), p. 26–34, 2021. Disponível em: https://researchersworld.com/index.php/ijms/article/view/1977. Acesso em: 14 aug. 2024.