DR. ANIL K. SINGH. Service Quality – Customer Satisfaction link: An Empirical Study of Rural Telecom Sector in Gwalior Region. International Journal of Management Studies (IJMS), [S. l.], v. 5, n. 1(4), p. 90–94, 2021. Disponível em: https://researchersworld.com/index.php/ijms/article/view/1683. Acesso em: 14 aug. 2024.