DHANYASREE VK; JISHA S. KUMAR. Influence of Word of Mouth in Creating Brand Loyalty. International Journal of Management Studies (IJMS), [S. l.], v. 5, n. 3(1), p. 133–139, 2021. Disponível em: https://researchersworld.com/index.php/ijms/article/view/1668. Acesso em: 14 aug. 2024.