DR. N. MANJULA. Impact of Self Confidence to Evaluate the Quality of Service Offered by Commercial Banks. International Journal of Management Studies (IJMS), [S. l.], v. 5, n. 1(2), p. 146–150, 2021. Disponível em: https://researchersworld.com/index.php/ijms/article/view/1606. Acesso em: 15 aug. 2024.