RAJESH KUMAR GUPTA; DR. PRADIP MANJREKAR. A STUDY OF CUSTOMER EXPERIENCE ABOUT BANKING SERVICES IN SELECT CO-OPERATIVE BANKS IN SOUTH CENTRAL MUMBAI. International Journal of Management Studies (IJMS), [S. l.], v. 4, n. Spl Issue, p. 90–99, 2021. Disponível em: https://researchersworld.com/index.php/ijms/article/view/1332. Acesso em: 22 jan. 2026.