RAJESWOR NEUPANE. Relationship Marketing and Customer Loyalty of Nepali Commercial Banks. International Journal of Management Studies (IJMS), [S. l.], v. 6, n. Spl Issue 2, p. 104–108, 2021. Disponível em: https://researchersworld.com/index.php/ijms/article/view/1245. Acesso em: 7 aug. 2025.