SELVARAJ A.; SELVAKUMAR M. Service Quality and Customer Satisfaction in Telecom Sector with Special Reference to Mobile Phone Services in Virudhunagar District. International Journal of Management Studies (IJMS), [S. l.], v. 6, n. Spl Issue 3, p. 75–84, 2021. Disponível em: https://researchersworld.com/index.php/ijms/article/view/1075. Acesso em: 22 jun. 2025.