The Influence of Role Overload on Employees Stress: An Empirical Study of LIC

Dr. Shazia Tabassum ., Dr. Arshad Hashmi .

Abstract


Purpose: Today employee's stress is turning into a significant topic and a substance of worry for the personnel and their hiring associations. Associations and their employees should turn out to be increasingly mindful of how much pressure are a superfluous expense, and a cost which they should try to dispose of if their associations are to endure and develop. The motivation behind the investigation is to distinguish the degree of worry among the insurance employees of the public (LIC of India) in Jharkhand as per their demographic factors. Methodology: This study measures the impact of role overload on employee’s stress of LIC. Standardized questionnaires were used to gather data from 194 employees in which 154 are male employees and 40 are female employees from two cities of Jharkhand i.e. Dhanbad and Bokaro steel city. The Occupational Stress Index was utilized for information assortment. The scale comprises of 46 statements, each to be evaluated on the five-point scale. Findings: On applying the ANOVA t-test and Independent Sample t-test to the data, we find that (LIC) personnel face moderate to high levels of stress. We utilized here ANOVA test to locate the significant difference in the view of Insurance employees of the LIC life insurance segment in regard to 'Role overload' through hypothesis testing. We found that there is significant difference in the view of personnel on overall occupational stress and four socio segment factors; here all four null hypotheses are rejected. Implications: The study implies that wherever possible, the role overload needs to be overcome by the employer for smooth functioning of the organization. The paper targets investigating the employee stress levels of respondents of (LIC) Insurance area on their feeling of anxiety, and will defines available resources to adapt to the pressure. Originality: Till now, no researcher has reported such type of empirical study, and the available literature is limited on the topic impact of role overload on employees stress among insurance personnel as well.

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